| 1. | The six sigma black belt should be able to quantify the value of customer retention
6西格玛黑带应能量化顾客保持力的数值。 |
| 2. | Look for the opportunity to penetrate more dhl business into customer supply chain , and increase the customer retention rate
不断寻找机会，加强业务渗透率的提高，促进客户保有率的提升。 |
| 3. | Project name : an intelligent customer relationship management system with both customer service and customer retention capabilities
计画名称：兼具客户服务与客户保留能力之智慧型客户关系管理系统之发展 |
| 4. | The system deals with call - in customer service . currently , it emphasizes customer troubleshooting service and automatic recommendation of customer retention policy , including
：负责支援call - in的客户关系经营，目前可支援使用者排除行动电话的使用障碍，以及自动推荐客户保留策略，包括 |
| 5. | Because acquiring new customers is more expensive than retaining existing ones , and because customer bases are under constant attack from competitors , customer retention is a key issue
由于争取新客户的费用远比维护现有的客户的花费更多，并且由于现有客户会不断受到竞争者的吸引，因此，留住客户是一个关键问题。 |
| 6. | Support overall organization , district / store operations as well as service and customer retention goals by effectively supporting customer service reps when the customer service supervisor is not available
在服务主管不在的情况下，承当其部分的职责，支持全店的所有部门，为客服员工提供有效的支持，以满意的服务达到较高的顾客关顾率。 |
| 7. | Chapter three defines the customer loyalty that has evoked many arguments , then deals with factors related to customer loyalty , and at last clarifies the misunderstandings of customer retention and customer complaint
第三章对理论界争论不休的顾客忠诚度进行了界定，并分析了其它与顾客忠诚度有关的因素，澄清了人们对顾客保留度、顾客抱怨等概念的误解。 |
| 8. | Data mining and real - time analytic applications such as customer segmentation , customer retention , product affinity analysis and fraud detection are enabled with db2 intelligent miner modeling , scoring and visualization
数据挖掘和实时分析应用程序（如客户细分、客户挽留、产品选择分析和欺诈检测）与db2 intelligent miner modeling , scoring and visualization一起启用。 |
| 9. | Although academics and business practitioners are now paying more attention to the determinants of customer retention , the focus thus far has been on evaluation of customers ' previous purchasing experiences with a firm and the perceived costs associated with leaving the provider
摘要留住顾客一直以来都是学术界及企业界所重视的议题，许多学者认为，具有忠诚度的顾客是厂商创造竞争优势的重要资产。 |
| 10. | Chapter five studies how to retain the customers on web in the e - marketing operation model of container line co . firstly , this thesis sets forth the methods of collecting customers " information and the analysis of customers " information ; secondly , this thesis studies the theory of customer retention ; finally , this thesis conclude that chinese container co could retain the existing c
本文阐述了客户资料收集的主要途径及如何应用客户资料进行客户分析，并通过对客户保持的理论分析，提出我国集装箱班轮公司可利用客户分析及客户保持理论，从创造理想客户价值、提高客户满意度、增加客户信任、提高客户转移成本及实施恢复客户关系流程五个层面来保持现有客户。 |
